New Client Onboarding

Getting Started Is Simple.

From first call to first visit, we make it easy. Here's exactly what to expect — no surprises, no complexity.

Four Steps to Peace of Mind
Most clients go from first conversation to first scheduled visit in under a week.
1

Free Property Assessment

We walk your property together — inside, outside, mechanical systems, access points. No cost, no commitment. We'll tell you what we see, what we'd recommend, and what it would cost. Takes about 30 minutes.

Schedule via phone, email, or the form on our site
2

Intake & Service Agreement

We send you a short intake form to collect property details, access information, your preferred vendors, and how you'd like things set while you're away. You'll also receive our service agreement — clear, honest, no fine print. Both can be completed and signed digitally from your phone or computer.

Digital forms — sign from anywhere
Start Your Intake Form →
3

First Documented Visit

We establish your property baseline — timestamped photos of conditions throughout the home, environmental readings, and system status. This becomes the first entry in your Home Logbook and serves as your documented starting point for insurance purposes.

Your baseline — documented from day one
4

Ongoing Stewardship

Regular visits on your schedule. A photo report after each visit. One phone number for anything your property needs. We get to know your property over time — what's normal, what's changed, and what needs attention before it becomes a problem.

You're covered — we take it from there
What You'll Receive
Photo Report After Each Visit
Timestamped photos with notes on conditions, findings, and any recommended follow-ups. Delivered by email within 24 hours.
Home Logbook™
A running digital record of your property's condition, vendor work, and maintenance history. Valuable for insurance, resale, and peace of mind.
Direct Access to Your Steward
You'll have a direct phone number — not a call center, not a voicemail tree. One person who knows your property and picks up when you call.
Proactive Communication
When something needs attention, we call you with facts and a recommended next step. When all is well, you get the report and peace of mind.
What We'll Need From You
Reliable access — lockbox code, key, or property manager contact
Two contact numbers — primary + secondary/emergency
Active homeowner's insurance — your policy is primary coverage for all property loss
Access and system info — alarm codes, Wi-Fi, thermostat preferences, water valve instructions
Your vendor preferences — or we can introduce you to our local network
Known issues or quirks — the dishwasher that sticks, the window that leaks in a nor'easter, the circuit breaker that trips in summer. We want to know your property the way you do.
📱
Get One-Tap Access

Save Barrier Group to your phone's home screen and you'll have instant access to submit service requests, view your property info, and reach us directly — no app store needed.

iPhone
1. Open this site in Safari
2. Tap the Share button
3. Tap Add to Home Screen
Android
1. Open this site in Chrome
2. Tap the ⋮ menu
3. Tap Add to Home Screen

Opens full-screen with the Barrier lighthouse icon. Works offline. No download required.

Ready to Get Started?

Schedule your free property assessment. We'll walk the property, answer your questions, and build a plan that fits your situation.

Request Your Free Assessment
Or reach us directly: hello@barrierready.com · (910) 994-0009
NHWA Accredited · Bonded & Insured · Wilmington, NC
📋 Service Request